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William “Pudge” Heffelfinger, pulling guard for the Chicago Athletic Association’s football team, became the first openly paid football player when he accepted $500 cash payment to play in a single game as a ringer for Allegheny Athletic Association against their arch rival, Pittsburgh Athletic Club.

What to Expect

What to Expect During Your Visit

Ahead of your visit to the Chicago Athletic Association hotel, we wanted to make you aware of a few changes in our game plan & precautionary measures put in place in light of COVID-19. We are committed first and foremost to caring for our guests and teammates, as your safety and well-being is always a top priority. We want you to feel at ease when you visit us – we’re taking operational guidance from various government and health organizations including the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), Global Biorisk
Advisory Council (GBAC), and local authorities.

Please note that our amenities, bars, and restaurants are affected by these restrictions and by the guidelines put in place by city & health authorities – we humbly ask for your patience during our return to operation. Please see details of affected outlets outlined on our restaurants page.

GUEST ARRIVAL

PARKING
Valet parking will not be available at this time. Self-parking with unlimited in and out privileges is available at the Grant Park North garage for $43 per night. Please present your ticket to the front desk for validation.

CHECK-IN
All room keys are disinfected prior to distribution to guests. Mobile keys are available via the World of Hyatt app if you desire contactless check-in.

BELL SERVICES
If you require assistance with your luggage upon arrival or throughout your stay, please text us at 312.313.4096. If you are driving and wish to unload prior to parking, please arrive at 71 E Madison and text for service. We will arrive promptly to assist.

Safety Guidelines

FACE COVERINGS
Team members & guests are required to wear face coverings and social distance in common areas, per the City of Chicago mandate and Hyatt’s commitment to Global Care & Cleanliness.

SOCIAL DISTANCING
Capacities in public restrooms, fitness center, elevators, restaurants, and common areas are limited to ensure proper social distance and abide by city protocols.

Guest Room

At this time, we will only provide housekeeping services upon request. Guestroom décor and amenities are curated to remove extraneous, high-touch items, while still providing the experience you expect. We are not currently stocking the minibars, but have minibar on-demand options available to pre-order or purchase at the front desk. Email frontdesk@chicagoathletichotel.com to get more information.

To schedule housekeeping service or request additional amenities, please contact the front desk who will be happy to assist you. Guests are also welcome to utilize our texting system by texting 312.313.4096. For reservations at Cindy’s, please visit Resy.

When able, rooms will remain vacant for a minimum of 24 hours post departure prior to cleaning by a trained housekeeping professional, following a cleaning and sanitation process reviewed and approved by our panel of trusted medical and industry advisors.

Dining Options

Cindy’s is open for dinner service and reservations are required. Seating at Cindy’s has been arranged to accommodate physical distancing. Menus will be displayed or available digitally via QR code with single-use menus provided upon request.

In-Room Dining options available daily.
Cindy’s rooftop restaurant is operating on adjusted days & hours, and reservations are required at this time. Details available at cindysrooftop.com.
Shake Shack open 11am-9pm daily.
Fairgrounds Coffee & Tea tentatively scheduled to open May 3.
Breakfast will be offered as a grab-and-go option through Fairgrounds Coffee, open from 7am-4pm daily.
Service in Cherry Circle Room, Game Room, and Milk Room remains suspended at this time.
The Topgolf Swing Suite is available upon request and able to book at the Front Desk.
The Drawing Room lobby & common spaces are open, but food & beverage is currently unavailable.
Deliveries: Should you wish to have meals delivered to the hotel, we ask that you receive items in the lobby at the Front Desk. Delivery personnel are not permitted in guest areas.

AMENITIES & SERVICES

Our fitness center is open for guest use only with controlled capacity. The fitness center is sanitized every 30 minutes, and mask use & social distancing between guests is enforced. Please remember to bring your own water bottle!

OUR TEAM MEMBERS

Our team has received comprehensive and required training regarding social distancing and hygiene practices – including proper glove, mask and respiratory etiquette. In addition, team members are required to perform self-screens at home and temperature checks are mandatory for all associates, contractors, and vendors entering the building, through a designated private entrance. During their shifts, staff is encouraged to wash hands/disinfect frequently, maintain physical distancing, and limit in-person interactions. A designated Hygiene Manager is on property to oversee all hotel operations and standards.

What to Expect